One of the most significant innovations in this area is the rise of customer service chatbots. These AI-driven tools are ...

Jon Shaw, Commercial Operations Director at Vodafone UK, explores why Artificial intelligence (AI) isn’t about replacing jobs ...

Choosing the right Website Chat Widget for your business can feel like picking the perfect pair of shoes—it needs to fit just ...

People are generally skeptical of customer service chatbots, and many outright despise them. In a recent Gartner survey, 64% of consumers said that they’d prefer companies didn’t use AI of any ...

The Future of AI Chatbots in Customer Service The rise of AI chatbots marks just the beginning of a more intelligent, ...

Blip, which was bootstrapped until early 2020, this month closed a $60 million Series C funding round led by SoftBank, with ...

London, England, Oct. 23, 2024 (GLOBE NEWSWIRE) -- Shisha Vibe, a top online vape store with multiple locations in London, is thrilled to introduce its new AI-powered customer service chatbot.

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

An AI-based automated response system exclusively for hotels- CRM (Customer Relationship Management): Up & cross-selling and ...

With customers complaining about high call volumes and long wait times for companies to resolve their issues, could customer ...