In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...

Keeping the implementation on schedule is crucial throughout the onboarding process. All stakeholders in the organization need to know that they made the right decision in adopting a new CRM.

The real challenge of CRM success isn't choosing the right system, but ensuring your team is trained and supported for ...

However, if you follow a few best practices, the process can be straightforward ... important steps to take when introducing a new CRM to your business is training. “Develop a training plan before ...

Bohling, Timothy, Douglas Bowman, Steve LaValle, Vikas Mittal, Das Narayandas, Girish Ramani, and Rajan Varadarajan. "CRM Implementation: Effectiveness Issues and ...