Returns are a fact of life for shoppers and retailers, and nowhere is that more true than with online shopping. Online ...

Return package UPS drop-off sites are dwindling in Sheboygan County, causing headaches, especially during the holidays. TMJ4 ...

If you're walking into a store to complete a return or exchange, make sure you're up-to-date on their return policies.

In some cases, Amazon may provide a “returnless refund,” in which customers receive a refund but do not need to send back the item. Not every store is willing to take returns, no questions asked.

You’re only here to report. But entering Crazy Hot Buys, a liquidation store reselling Amazon returns at ridiculously low prices, makes restraint futile. That was true even on this quiet Monday ...

“I don’t know what’s going on with Amazon,” she says. “But they just made me return two leaking bottles of laundry detergent?” Furthermore, she recounts the look on the UPS store ...