Universal Volcano Bay is an exciting water theme park in Orlando, featuring the impressive Krakatau volcano. Themed after Polynesian islands, it offers …
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Tripadvisor
3.5/5 · 5,223 reviews
5-star
36%
4-star
16%
3-star
11%
2-star
12%
1-star
25%
Recent reviews
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Dec 10, 2024
Firstly when visiting allow at least thirty minutes to get from the car park as you need to take a shuttle bus which is not obvious. Then there is security to pass through. When we visited the park… Full review by AndrewGrimsby
Dec 10, 2024
Spent a lovely day with my son at Universal Studio's Volcano Bay. We reserved 2 chairs which made a big difference when ordering lunch (servers v. waiting in line). Shout out to Adam our server who w… Full review by mrs_un0
Dec 5, 2024
Very good the rides were so fun i love waterparks but the one thing which wasnt the best was the wristband watch things which you wear because if you tapped into something and it said wait 1 hour you… Full review by Lucie w
Can a waterproof phone case be worn underneath my swim shirt when I go on rides? For footwear, will Keens be allowed on rides? I bought a small portable lock box (size of a cracker jack box) to secure my stuff to pool chair when Im on rides. Anyone know if that can be used at the park?
A:
Hey there, Loose articles - including phones - and footwear aren't permitted on any of our body slides, and are encouraged to be left at the lockers available throughout the parks or …
Hey there, Loose articles - including phones - and footwear aren't permitted on any of our body slides, and are encouraged to be left at the lockers available throughout the parks or with a non-rider. Water shoes can be brought on tube slides, as long as there are no buckles or metal on the shoe. Additionally, lock boxes and locks cannot be brought into our parks. Please know, all items are subject to the inspection and approval of our Security Team upon entering our property. I encourage reaching out to Guest Services at 407-224-4233 for additional information as you plan your visit! -Chrisy
How do I get out of the bay turn and get to the parking lot of my car?
A:
Hey Sahyli, parking for Universal Volcano Bay will be in our general parking structure at 6000 Universal Plaza Orlando, FL 32819. You'll want to let our Team Members at the toll …
Hey Sahyli, parking for Universal Volcano Bay will be in our general parking structure at 6000 Universal Plaza Orlando, FL 32819. You'll want to let our Team Members at the toll plaza know you're visiting Universal Volcano Bay and follow their directions, and our signs, to the proper parking area. From there, you'll board a shuttle to the theme park and can begin your day with us. When you're ready to head back to your car, you'll board another shuttle from the theme park to our parking structure. If you have any other questions about this, please feel free to reach out to Guest Services at 407-224-4233. -Chrisy