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Reviews
Tripadvisor
4.5/5 · 360 reviews
5-star
67%
4-star
17%
3-star
0%
2-star
0%
1-star
16%
Recent reviews
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Dec 7, 2024
Excellent store to spend at least 2 hours to explore all its offerings. I was there over Thanksgiving and they processed the items Tax free. Not clear what the November 1-Star reviews are all about. … Full review by Chris P
Nov 25, 2024
The selection at Itoya is extensive, so earlier today I went to buy my Christmas cards for the year. My selection came to well over ¥30,000, so I asked for the tax-free reduction which applies to pur… Full review by Michael T
Nov 25, 2024
Itoya displays prominently the Japan Tax Free shopping signs but refuses to accept the official Japan Tax Free QR code generated via the Visit Japan website and insists on a physical passport. Itoya… Full review by muchtravelled001